Shipping/Returns

Shipping
We currently only ship to New Zealand and Australia. Sorry for any inconvenience if you live outside this area. But we hope to one day expand worldwide! 

New Zealand
1-2 business days standard courier
3-4 business days rural courier

Australia 
2-3 business days standard courier
5-7 business days rural courier

These are estimated time frames only. Once your products are picked up from our warehouse we are not longer in control. Thank you for understanding.

Please note:

  • All orders are processed within 1-2 business days
  • If your order consists of personalised calligraphy please allow up to an extra 2-3 days to complete your order
  • Orders cannot be shipped to PO Boxes
  • Shipping date is calculated from the day your item/s are shipped, not the date the order is placed 
  • Shipping time varies depending on the courier company
  • Business days do not include weekends and public holidays 

Returns
We are unable to accept returns for facial rollers due to hygiene reasons. Coasters are refundable in its original packaging within 30 days of purchase. Return postage is at the buyer's cost.

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